These conditions aim to define the sales relations between the seller EVE GEMSTONES and the customer via the site eve gemstones.com, from the order to the services, including payment and delivery. They regulate all the steps necessary for placing the order and ensure the monitoring of this order between both parties.

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APPLICABILITY AND ENFORCEMENT OF THE GENERAL CONDITIONS

All orders placed on the evegemstones.com website are subject to these general conditions, acceptance of which constitutes a determining element without which the seller would not have entered into a contract. Any placing of an order requires and constitutes express and unreserved acceptance of these general conditions of which the customer has read prior to the order on the site evegemstones.com where they are directly consultable. The seller reserves the right to modify its general conditions at any time. In this case, the applicable conditions will be those in force on the date of the order or express acceptance of the order (Sweden).

The fact that the seller does not take advantage, at a given moment, of any of these stipulations cannot be interpreted as a waiver of the right to take advantage of them at a later date.

 

PRODUCTS

We would like to inform our customers that the images used to illustrate our products may differ slightly from reality due to the display parameters specific to each screen as well as the lighting conditions during photography. In addition, given the artisanal nature of our creations, it is possible that variations in finish, size and/or shades of stones may be observed, which is inherent to this method of manufacturing and cannot be considered as defects.  Our company cannot be held liable in this respect, and this in no way affects the validity of the order.

It should be noted that the photographs, graphic elements and descriptions of the products presented for sale are purely indicative and do not contractually bind our company. For additional information, our customers can contact our customer service via email.

 

ORDER

The customer declares to have read and accepted these general conditions of sale before placing the order.

The customer's validation therefore constitutes acceptance of these general conditions of sale.

After checking the content of the order, the customer will definitively confirm it during the payment stage. this confirmation constitutes the conclusion of the contract.

Once the contract has been concluded, the the customer will receive a confirmation, by email, a summary of the information entered on the order form. The order invoice will also be provided as an attachment to the email sent to the customer.

Delivery will take place within a maximum period of 30 days.

The language available to conclude the validation of contract with the site eve gemstones.com is written in English. 

 

PRICE

The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order, unless otherwise indicated and excluding shipping costs). All orders, whatever their origin, are payable in euros. In the event of an order to a country other than Sweden, the customer becomes without reservation the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes which may be payable will be the responsibility of the customer, not the seller. The company EVE GEMSTONES  reserves the right to modify its prices at any time, so that the product will be invoiced on the basis of the price presented at the time of validation of the order and subject to availability.

 

PAYMENT

Validation of the order, which seals the contract, obliges the customer to pay, prior to shipment, the full price of the item(s) ordered with its accessories (VAT, shipping costs, etc.). Payment for purchases is made by stripe or paypal or alma payment methods. The data relating to the customer's bank card number is encrypted from their computer and is thus transmitted encrypted directly to the banking operator, who decrypts it and manages the direct debit authorizations. The seller reserves the right to refuse any order or delivery in the event of total or partial non-payment of an order, a refused credit card payment, a previous or current dispute with the customer or for other reasons. that the company ml consulting will reserve the right to explain to its client. The company EVE cannot then under any circumstances be held liable in this .